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Information Services

Finding Information @ Your State Library

The State Library provides a range of information services to help meet your needs. Collections and services are designed to complement the school, government, private, university and public library sectors.

Within the State Library

Staff are available at enquiry desks to assist clients. There are computer workstations throughout the Library so that clients can conduct their own searches. Certain resources can only be accessed within the building. Staff are available for the full opening hours of the building.

Please read the Information Services Guidelines.

Resources Which May Assist You

Catalogues, eresources, websites

Ask A Librarian

Ask A Librarian is an online service which enables you to submit a request for brief factual information. We will attempt to respond to your request within a maximum of 5 working days. Use our online enquiry form for this service.

You can check the progress of the answer to your question here

Consult a Subject Specialist

If you are carrying out in-depth research in any topic relating to Western Australia or Family History and require further guidance, it may be advisable to contact a subject specialist in these areas for advice on the collections and how best to utilise them. For Western Australian information contact Steve Howell (Monday to Friday on 08 9427 3476 or steve.howell@slwa.wa.gov.au) and for Family History information contact Tricia Fairweather (Monday to Friday on 08 9427 3395 or tricia.fairweather@slwa.wa.gov.au) or Leonie Hayes (Tuesday to Thursday on 08 9427 3247 or leonie.hayes@slwa.wa.gov.au) to arrange an appointment.

Telephone

Some enquiries can be answered over the telephone such as simple facts, bibliographical details and the location of material. The State Library's switchboard number is (08) 9427 3111.

Letter

We provide written information in response to letters. If detailed research is required you may be referred to a professional researcher to do the research for a fee. Contacting Us

Fax

You can fax your enquiry to us, but we may be restricted in what we are able to fax back because of copyright restrictions. Our fax number is (08) 9427 3256.

Using Archives

To use the archival collections you need to be registered as a researcher. There are also some restrictions to using archival material which do not apply to other collections.

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Page last updated: Wednesday 11 June 2014