Policies

Library Services

There are a number of public policies and guidelines that determine how the State Library interacts with people using its services.

• Client Code of Conduct
• Client Service Charter (PDF 276KB)
• Complaint Handling Policy (PDF 218KB)
• Copyright and Access Policy
• Freedom of Information Statement - January 2019
• Guidelines for Public Internet Access (PDF 28KB)
• Guidelines for Use of the Special Access Computers in the State Library (PDF 130KB)
• Lending Policy (PDF 20KB)
• Library Materials Debt Collection (PDF 77KB)
• Library Use Policy (PDF 115KB)
• Membership Policy (PDF 118KB)
• Original Material Collection
• Privacy Policy (PDF 79KB)
• Terms and Conditions of Membership (PDF 394KB)
• Venue Hire Policy (PDF 69KB)
• Discounts for State Library Venue
• Volunteers Policy (PDF 81KB)

Collecting Policies

There are also a number of policies that guide how the State Library collects heritage and public library collections:

• Developing our Collections – a Collection Development Policy Framework (PDF 600KB)
• Electronic Publications for the Pandora Archive Collection Development Policy (PDF 124KB)

Plans

The State Library has a number of plans that guide what services are offered to the public:

• Multicultural Plan 2021-22 (PDF 203 KB)
• Development of a Literacy Framework for the State Library of Western Australia (PDF 1.1MB)
• Disability Access and Inclusion Plan 2019-2023
• Strategic Plan 2018-22 (PDF 1.6MB)