Policies
Library Services
There are a number of public policies and guidelines that determine how the State Library interacts with people using its services.
Client Service Charter (PDF 279KB)
Complaint Handling Policy (PDF 218KB)
Food and Drink Usage in the State Library Guidelines (PDF 232KB)
Guidelines for Bags and Other Items in the State Library (PDF 156KB)
Guidelines for Children in the State Library (PDF 24KB)
Guidelines for Public Internet Access Policy (PDF 28KB)
Guidelines for Use of the Special Access Computers in the State Library (PDF 130KB)
Information Statement (PDF 364KB)
Lending Policy (PDF 20KB)
Library Use Policy (PDF 115KB)
Membership Policy (PDF 118KB)
Terms and Conditions of Membership (PDF 394KB)
Venue Hire Policy (PDF 16KB)
Collecting Policies
There are also a number of policies that guide how the State Library collects heritage and public library collections:
Developing our Collections – a Collection Development Policy Framework (PDF 600KB)
Electronic Publications for the Pandora Archive Collection Development Policy (PDF 124KB)
Plans
The State Library has a number of plans that guide what services are offered to the public:
Development of a Literacy Framework for the State Library of Western Australia (PDF 1.1MB)
Disability Access and Inclusion Plan 2013-20 (PDF 84KB)
Strategic Directions 2013 - 2017 (PDF 148KB)